This Privacy Policy describes how StreetComply (“we,” “us,” or “our”) collects, uses, stores, and shares information about you when you engage us or use streetcomply.com.
1. Information We Collect
Information you provide
- Contact and account information (name, email, phone, business name, role, account credentials).
- Property information (addresses, ownership entity names, identifiers, building characteristics).
- Authorizations and engagement details, including signed agreements.
- Documents you upload or send to us.
- Communications with us (emails, messages, notes).
- Payment information (billing contact and payment-method details processed by our payment processor; we do not store full card numbers).
Information collected automatically when you use the site
- Log data (IP address, browser type, pages visited, timestamps, referring URLs).
- Device information (device type, operating system, browser identifiers).
- Cookies and similar technologies — see our Cookie Policy.
Information from public records
In the course of providing services, we may also obtain information about your properties from publicly available government records.
2. How We Use Your Information
We use the information we collect to provide services to you, to communicate with you about your engagement, to process payments, to operate and secure the site, and to comply with our legal obligations.
We do not sell your information.
3. How We Store and Protect Your Information
Information is stored on infrastructure hosted in the United States. We apply commercially reasonable administrative, technical, and physical safeguards consistent with our obligations under the New York SHIELD Act, including encryption in transit, encryption at rest, role-based access controls, authentication and logging, and documented incident-response procedures.
No system is completely secure. We will notify affected clients of incidents involving their information as required by applicable law.
4. How We Share Your Information
We share your information only as necessary to provide the services you have engaged us for, or as required by law:
- With government agencies, in connection with work you have authorized.
- With third-party professionals you have authorized us to coordinate with.
- With service providers that support our operations, under written confidentiality obligations.
- When required by subpoena, court order, or applicable law, or to protect rights, safety, or property.
- In connection with a merger, acquisition, financing, or sale, subject to this Policy continuing to govern your information.
We do not share your information with third-party advertisers or data brokers.
5. Data Retention
We retain your information for as long as you are a client and afterward for the period necessary to comply with legal, tax, and recordkeeping obligations, to resolve disputes, and to enforce agreements. You may request deletion of records that are not subject to a retention requirement.
6. Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, or a copy of information we hold about you, and you may withdraw authorizations you have given us. To exercise these rights, email support@streetcomply.com. We will respond within a reasonable timeframe, typically within 30 days.
7. Children's Privacy
The site is intended for businesses and adults. We do not knowingly collect personal information from children under 18. If we learn we have done so, we will delete it.
8. International Users
We operate in the United States and store data in the United States. If you contact us from outside the United States, you consent to the transfer and processing of your information in the United States.
9. Third-Party Links
The site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date. Material changes will be communicated to active clients by email.
11. Contact Us
StreetComply
Email: support@streetcomply.com
Web: https://streetcomply.com